Description

Turn Every Customer Encounter into a Positive Experience… Every Single Time 

Great Service is Good Business—for Everyone. 

Whether you’re at a teller window, a medical reception desk, or a local boutique, excellent customer service is the universal language of Brookings. While we are a destination for travelers, our “visitors” are also here to do business—they are shopping our aisles, visiting our doctors, and banking at our branches. 

Are you and your team ready when a client asks:

• “Where is a great place to eat after my appointment?”
• “What is there to do around here while I wait?”
• “How do I get to the interstate from here?”

 The Brookings Tourism Ambassador training isn’t just for hotels and attractions; it’s a masterclass in community pride and professional hospitality for any business that interacts with the public. 

What’s in it for your team?

• Master the Art of Service: Learn to handle every interaction with confidence and grace. 
• Know Your Community: Become a local expert on the resources and amenities that make Brookings a great place to live and work.
• The Power of First Impressions: Understand how your specific role contributes to the overall economic health and “vibe” of our city. 

When we all speak the same language of hospitality, we make everyone feel welcome—and that keeps them coming back to your business. Elevate your team’s impact today. 

Register at: VisitBrookingsSD.com 

After April 8, contact Laua@VisitBrookingsSD.com to check on availability.